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Digital Readiness
Quick Tip
Hold regular discussions where employees can contribute new ideas
How to engage employees in research and development process.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Offer rewards for delivering tangible improvements
How to engage employees in research and development process.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Create specific projects for apprentices to optimise efforts
How to engage employees in research and development process.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Devise an incident response plan to take after a breach
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Use employee surveys
How to motivate and engage your employees.
Motivation
People & Team
Quick Tip
Establish development goals
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Build partnerships with universities and research bodies
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
People & Team
Quick Tip
Recognise employee achievements openly
How to recognise effort in different ways.
Motivation
Planning
Quick Tip
Use LinkedIn to build networks
How to develop external contacts.
Ambition
People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
People & Team
Quick Tip
Respond to performance measures in a clear way
How to measure performance.
Performance management
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
People & Team
Quick Tip
Open up the feedback process
How to motivate and engage your employees.
Motivation
Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Develop a social media platform
How to create strong digital basics.
Collaborative tools & analytics
People & Team
Quick Tip
Integrate goals or key performance indicators (KPIs)
How to define “good” performance.
Performance management
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
Digital Readiness
Quick Tip
Prioritise investment based on long-term business goals
How to establish a research and development budget and strategy.
Collaborative tools & analytics