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Planning
Article
Non-revenue targets enabled us to scale our values
A lot of businesses see customer satisfaction ratings plummet as they expand. ImpraGas was determined not to let that happen. Read how they used target-setting to get there.
Create non-revenue targets
Sales & Growth
Article
We had to hire local talent to expand successfully
When Vuealta started global growth planning the amount of information available was overwhelming. It's solution was to invest in local support and talent.
Prepare for expansion
Sales & Growth
Article
Tracking international demand persuaded us to export
When homewares brand Radical Tea Towel noticed sales increasing in America, the business took a leap and moved into the export market.
Find proof of customer demand
Sales & Growth
Article
A blow to supermarket sales made us reevaluate our growth strategy
Relying too heavily on one revenue stream can be fatal for a business. Pieminister changed direction when its supermarket sales took a hit.
Diversify your income stream
Sales & Growth
Article
A focus on brand consistency guided us through a risky expansion
The ideal growth rate is steady and manageable, but how would you cope with an unexpected opportunity for expansion? Restaurant chain The Coconut Tree tackled it with a brand-first focus.
Keep your brand consistent
Leadership & Strategy
Article
I broke with tradition to keep our family business alive
How do you make changes to a 300-year old family business? Carefully. This is how cider company Aspall brought in a fresh perspective.
Challenge the status quo