Filter
People & Team
Article
We created a bespoke training programme to invest in employee development
When expensive external training proved too generic for staff needs, Tommies Childcare developed its own programme.
Define the skills needed
Leadership & Strategy
Article
Our company values meant something different to everyone
Fordway learned that its company values meant something different to each employee. Here's how they got staff involved in updating and designing new ones.
Create meaningful vision and values
Leadership & Strategy
Article
Why we marketed our core values before we marketed our product
How do you find customers for a product you haven't quite finished yet? You inspire them with your vision and your brand values of course, like Origin Workspace did.
Ensure clients understand your values
Article
We overhauled how we handled staff requests to fight innovation inertia
Fast Web Media needed to re-engage employees in innovation process after frustration had set in and staff had become fed up with the rate of progress.
Digital Readiness
Article
Digital apathy stopped our business moving forward
HR firm Jaluch found it challenging to increase digital skills into the business. Digital apathy meant efforts were efforts were greeted with groans.
Build digital skills
People & Team
Article
A structured onboarding process helped staff adapt to our pace
Onboarding isn’t just about welcoming new people in. OneUp Sales saw business improvements across the board when the team gave a little structure to their onboarding process.
Develop a successful onboarding process
People & Team
Article
To retain skilled staff, we made the most of low season
As a seasonal business Baboo Gelato had to retain skilled staff from summer to summer, but keep staff costs lower during the quiet colder months.
Shape your team to meet fluctuating demand
People & Team
Article
Our mental health training reduced employee turnover
In an industry that often involves long hours and workplace stress, LSI Architects wanted to buck the trend with its approach to mental health training.
Prioritise employee wellbeing
Sales & Growth
Article
We pivoted our restaurant business when sales steered us in a new direction
Quay St Diner launched with a big dream of California-style food, but responded when customers opted for a different direction.
Learn from your sales
Sales & Growth
Article
Moving beyond paid acquisition broadened our marketing reach
For BusinessComparison, it didn’t pay to put all its efforts into one type of marketing activity. Broadening the strategy led to greater reach.
Expand your marketing reach
Leadership & Strategy
Article
We encouraged staff to innovate by giving them the freedom to fail
When growth started to stifle innovation, Beer Hawk created a system that celebrated failure.
Empower employees to take ownership
Sales & Growth
Article
Our sales team chased corporate customers, then succeeded in a niche
When PracticeWeb's sales team realised they were spending time on pitches they couldn't win, they went back to the drawing board to define their key client personas.
Train your sales force
Planning
Article
The senior team had to learn to do less to build a growth strategy
Beezee Bodies had a problem – ensure senior team members had the capacity to focus on business growth, without compromising on quality or staff experience.
Change your mindset around future planning
Planning
Article
We chose stories over advice to get the most out of our business mentors
HR firm CharlieHR recognised it would need outside help to continue growing the business, in particular growth strategy insight from business mentors.
Develop external contacts
Leadership & Strategy
Article
I broke with tradition to keep our family business alive
How do you make changes to a 300-year old family business? Carefully. This is how cider company Aspall brought in a fresh perspective.
Challenge the status quo
Sales & Growth
Article
Creating innovative tech? Tick. Making it commercial? Tricky
Concrete Canvas invented an innovative new textile, but faced a race against time to create demand before their funding ran out. Here's how they did it.
Identify commercial opportunities
Sales & Growth
Article
Staggering hires helped us do marketing properly
Forecasting firm Futrli found it hard to coordinate marketing with no dedicated team and little budget. Those without the right skills were plugging gaps.
Set a marketing strategy
Digital Readiness
Article
We used IoT technology to manage our changing occupancy levels
When Sensor City started looking at ways to utilise IoT technology, they found a way to manage systems based on changing occupancy levels.
Invest in IoT capabilities
People & Team
Article
We used coaching and peer reviews to turn around outdated management
Changing an ingrained patriarchal management culture was never going to be easy at Harvey Water Softeners. Find out which two people development tools helped most.
Shape your leadership to fit staff needs
Leadership & Strategy
Article
Working with a mentor transformed my approach to staff management
How do you turn things around when your staff lack motivation? For Tutor House founder Alex Dyer, a mentor was crucial to getting his business back on track.
Seek neutral advice
Digital Readiness
Article
The best decision we ever made? Taking a risk and embracing the unknown
Plastic Card Services took a leap of faith and invested in new technology to build a sustainable advantage.
Find opportunities outside your skillset
Digital Readiness
Article
We beat bigger budgets by focusing on our independent niche
How do you compete with some of the biggest brands in the world? Best of British Beer started by embracing its independence.
Identify potential areas for growth
Planning
Article
Our office location restricted growth, so we invested in our firm’s future
The prospect of moving your business to a new site can feel daunting, but Diamond Interiors saw it as an investment in their future.
Invest in future goals
Sales & Growth
Article
Building business relationships helped us conquer the education market
When it came to identifying growth channels, Show My Homework turned to building business relationships as a way of knowing when and where to sell.
Build external relationships